Emergencies get priced to the situation rather than a fixed rate, because they vary so much — an iguana loose in the house, one trapped in a pool cage, one on the roof that won't leave. We run same-day response across Palm Beach County seven days a week, and we'll give you a straight price before we head out so there's no surprise when we arrive.
If you're already on a monitored program, priority same-day emergency calls are part of it — that's one of the reasons waterfront properties keep the program running. For everyone else, call and describe what's happening; we've handled iguanas in bedrooms, atriums, pool nets, and mud-flaps, and we'll tell you what it takes to get it out.
Why emergencies are quoted to the situation
An iguana loose in a master bedroom is a different job from one wedged in a pool net or basking on a second-story roof. The access, the size of the animal, and how much of a hurry it's in all change the work, so a flat 'emergency rate' would be a guess. We'd rather hear what's happening, tell you a straight price, and roll — no fine print waiting on the invoice.
The reviews tell the story: an iguana caught and out of a master bedroom in 45 minutes, one pulled from a pool net, a stowaway removed from a truck's mud-flap. Each was its own situation, priced and handled on the spot.
Program members get priority
Priority same-day emergency calls are built into the monitored monthly program from $99 a month. On waterfront and canopy-heavy lots, that's one of the main reasons people keep the program running — when something ends up in the house or the pool cage, they're at the front of the line rather than starting a fresh quote.
- Same-day response across the county, seven days a week
- Straight price quoted before we head out
- Priority emergency calls included in the monthly program
- Common calls: house, atrium, pool cage, roof, vehicle
Common questions
Can you come out today?
Usually, yes — we run same-day response across the county, seven days a week. Call and describe the situation and we'll tell you how fast we can be there and what it'll cost.
Is emergency service included in a program?
Priority same-day emergency calls are part of the monitored monthly program. If you're not on one, we quote the emergency to the situation before we roll.
Will I know the price before you arrive?
Yes. We give you a straight price over the phone based on what's happening, so there's no surprise when the truck pulls up.
